Terms and Conditions

We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of S.A. or the laws of any other country that may apply; or (c)violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. violetsecrets.com may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and violetsecrets.com has no obligation to investigate the source of any such access or use of the Site.

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by violetsecrets.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify violetsecrets.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.

The “email disclaimer” forms part of the terms and conditions and by accepting the terms and conditions, you are accepting the email disclaimer. If you choose not to accept the terms and conditions, the Email Disclaimer is still valid between violetsecrets.com and the recipient.

Under no circumstances shall violetsecrets.com be held liable for anything due to or resulting directly or indirectly from acts of nature, forces or causes beyond the reasonable control of violetsecrets.com or the relevant supplier/seller/buyer/client/goods/products/service, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.

These Terms and Conditions and our relationship and or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions. In the event of any dispute arising between you and violetsecrets.com, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court. Nothing in this limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

violetsecrets.com cannot be held liable for any inaccurate information published on the website and/or any incorrect prices displayed on the website, save where such liability arises from the gross negligence or willful misconduct of violetsecrets.com, its employees, agents or authorized representatives. You are encouraged to contact us to report any possible malfunctions or errors. violetsecrets.com shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of or reliance upon the website and or the unlawful activity on the website and or linked third party. You herby indemnify violetsecrets.com against any loss, claim or damages which may be suffered by yourself or any third party arising in any way your use of this website and or any linked third party websites.

By accepting these Terms of Use through your use of the site, you agree to the Terms & ConditionsPrivacy PolicyShipping & DeliveryRefunds & ReturnsPayment MethodsEmail Disclaimer and method of Contact Us.

Trading As Name’s: Violet Secrets & violetsecrets.com
Full name: Iteximco (PTY) Ltd, registered in South Africa with registration number 2011/130319/07
Main business: Online retailer
Physical address: The Sanctuary Mall, Corner De Beers Avenue and Broadway Boulevard, R44 Somerset West, 7130
Postal address for registered legal documents: PO Box 151, Bellville, 7535
Phone number: +27 87 822 1517
Email address: Use this option only if you want more information about the Business. If you use this option for non legitimate reasons or for marketing/spam, you will not receive a response. Click on “Contact Us” page, Choose “General Business Inquiry”, complete the required details and click “Contact Us” button.


If you use this option for anything else except the Terms & Conditions, you will not receive a response. Click on “Contact Us” page, Choose “Policies (Return/Shipping/Privacy/T&C)”, complete the required details and click “Contact Us” button.